Returns & Exchanges
At GYEON, we strive for perfection in every stitch, but if your garment isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets the highest standards of style and comfort.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship With Ease
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.